Someone said write through this.
Agent Orange is traumatic. And now this virus.
We've been through Ronald Regan and HIV. This though seems next level. How did we get through the other hurricane? We formed community, we railed against, we took very good care of ourselves. So much good came out of that work. This can be an opportunity for deeper introspection, decluttering, getting close to the people who mean the most to us, mental hygeine, reading books, writing them, blogging again, eating better since I make meals at home for me and David.
Our neighbors upstairs put up the Italian flag. The neighbors across the street put up a sign -- "Are you Italian?" Massimo and Fabiana must have responded, "We are. Are you?" We love them so much. Their families are in Rome, and they've been scared for their loved ones for weeks now. Fabiana is beside herself and we try to console her in our building from time to time.
The folks across the street wrote a sign -- "No. But stay strong."
Let's all do that.
I hate making mistakes. I love my luxurious fantasy of perfection. And today my humanity, my imperfection shone through fiery. I hung in there and cleaned it up. I've learned, you just tell people you screwed up. Say how you're going to fix it immediately, and how you're protecting it from happening going forward. It matters little whether anybody else had anything to do with it. Throw no one under the bus, however, you may want to bring them in on the effect the error had and get their buy in for the proactive solution for future transactions. Truth is, things move so fast that especially with transactional work, there are bound to be errors now and then. The time it takes to be perfect would result in paralysis. It's that magical balance between getting it done (and maybe having to beg forgiveness) and taking so long to deliver that by the time you do deliver, it's too late to be of any use (especially since you've now teed off ...
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